Shipping policy

Delivery Timeframe

We strive to deliver your order within 1-3 business days from the date of purchase.

Plants are shipped to all 50 states. Plants are shipped un-potted with their roots wrapped in sphagnum moss unless otherwise indicated.  We generally ship between 1-3 business days unless the weather is too cold or hot.

Order Processing

• Orders placed before 2:00 PM (PST) on business days are typically processed the same day.
• Orders placed after 2:00 PM (PST) or on weekends/holidays will be processed the next business day.

Shipping Methods

We normally use USPS unless requested otherwise by customer.

Tracking

A tracking number will be provided via email once your order has been shipped.

Business Days

Business days are Monday through Friday, excluding federal holidays.

Delays

While we aim for 1-3 business day delivery, unforeseen circumstances such as severe weather or courier issues may occasionally cause delays.

International Shipping

This policy applies to domestic shipping only. For international shipping rates and timeframes, please contact our customer service.

Questions or Concerns

If you have any questions about your shipment, please contact our customer service team.